Residential Security Operations Certification (RSOC) – San Jose, CA

Course Overview

Residential Security Operations Certification is a full-scale 4-day training and qualification course for personnel active on estate security details or individuals interested in entry-level protective detail positions.  Many teams and corporations consider PFC’s acclaimed EP curriculum a prerequisite for employment.  The contemporary methods and best practices for Residential Security Operations developed by PFC Safeguards are available to eligible students through this comprehensive career-building course.

With a mix of academics, case studies, practical application, and scenario training, RSOC students will learn how to be successful in high-net-worth family residential settings.  PFC teaches a modern approach to protective customer service, where client comfort and convenience are balanced with safety and security.  This blending of hard and soft skills training gives PFC graduates the edge during field operations and client interaction.  This is even more important in family/residential environments where many problems must be solved with finesse, expertise, and skilled decision-making.  RSOC will give you these tools.

RSOC training topics include:

• Fundamentals of Residential Security
• RSO Standard Operating Procedures; Current Best Practices
• Property Protection Strategy & Physical Security
• Establishing Operational Posture, Advantages, & Protocol
• Security Control Room/Command Post Organization & Operation
• Estate Security Technology
• Perimeter Control & Patrol Procedures
• Interpersonal Communications; Client/Staff/Visitor Interaction
• Neighbor Interaction & Intelligence
• Screening Visitors, Vendors, Mail, & Packages
• Confrontation Management & Verbal Diffusion
• Managing Special Events & High Guest Presence
• Administrative Practices & Reports
• Protective Intelligence & Residential Security Applications
• Person-of-Interest (POI) Management
• Responding to Medical & Trauma Emergencies
• First Responder Communications & Coordination
• Executive Protection Team Support
• Modern Use-of-Force & Legal Responsibilities
• Emergency Action Procedures
• Tactical Indoor Defense & Evacuation Skills
• Low, Medium, & High Threat Security Response Scenario Training

The role of a residential security professional is a unique and challenging specialty.  This course will give graduates the core knowledge, skills, and abilities to excel in protective operations.

Length: 4 Days

IMPORTANT NOTES: 

• TRAVELING – If you are traveling from out of town, please contact Training Coordinator, Amanda Dunn at Amanda@pfcgoc.com or call 702-647-1126, to confirm enrollment requirements for the course have been met BEFORE booking any travel. 
• WEAPON RENTALS – If you require weapon rentals from PFC, please be sure to add the rental to your ticket at the time of purchase, and immediately notify Training Coordinator, Amanda Dunn at Amanda@pfcgoc.com or call 702-647-1126, to confirm rental availability and pickup details. 
• AMMO – If you require ammo from PFC Loadout, please purchase at pfcloadout.com, adding course name and date in the notes, and notify Training Coordinator, Amanda Dunn at Amanda@pfcgoc.com or call 702-647-1126, to confirm availability and pickup details. 
• DEADLINE – Rentals and ammo MUST be purchased NLT 2 days prior to the course beginning. 
• QUESTIONS – If you have any questions or concerns, please feel reach to reach out to Training Coordinator, Amanda Dunn at Amanda@pfcgoc.com, Instructor, Brittany Mandara at Brittanymae@pfcgoc.com, or call 702-647-1126.

Pre-requisite: None

Enrollment: Restricted Program; Eligible students include active security professionals or individuals with an approved security industry affiliation, law enforcement, Department of Defense, government agencies, and sponsored/authorized government contractors.

Cost: $1495.00 per student

All applicants must be approved to register:

Please submit a Restricted Program Approval Request

A course registration link will be sent upon approval.